Interpreter services for both American Sign Language (ASL) and over 175 spoken languages is available 24/7 to all patients and families for appointments, procedures and hospital stays. Interpretation is provided by video and phone through the MedStar Interpreter Network (MIN) - an on-demand spoken and sign language interpretation system which provides immediate access to qualified medical interpreters. There is no cost to patients or families for interpretation at the hospital.
All interpretation on the MIN system is provided remotely by Georgetown and other hospital-based medical interpreters on a closed and secure network. MIN interpretation is not broadcast or recorded. See ASL Video.
GUH interpreters or Language Services Advocates provide MIN and in-person interpretation, and also assist patients and families with any cultural or special needs. Language Services Advocates are available Monday through Friday, 8am to 5:30pm.
How Do I Get an Interpreter?
When scheduling your hospital appointment or service, if not asked, please let us know that you need interpreter services. The hospital and your physician's office are equipped to ensure that interpretation is available for your visit.
When calling the hospital or your doctor's office, our staff will add an interpreter to the call when needed.
How to Contact Language Services:
Language Services Office -
Patient & Physician Advocacy and International Services
3rd floor, CCC Building
Open Monday-Friday 8 am - 5:30 pm
202-444-8377
Email for the Deaf / Hard of Hearing asl@gunet.georgetown.edu.
